Privacy policy

1. Information we collect

When you use our services, we collect the following types of personal data:

• Name
• Email address
• Company name
• Login credentials
• Payment and billing information (handled via third-party processors)
• IP address and usage data (e.g., pages visited, session duration)

2. How we use your information

We use the collected information to:

• Provide access to the CrimeRisk.ai platform and features
• Manage your account and subscription
• Communicate service-related updates and product information
• Monitor usage to detect and prevent misuse
• Improve platform functionality and user experience

3. Third-party services

We may share your data with the following categories of third parties, solely to enable service delivery:

• Payment processors (e.g., Stripe)
• Web analytics providers (e.g., Google Analytics)
• Cloud infrastructure services (e.g., AWS)

These providers are only permitted to use your information as needed to perform their services for us and must do so in accordance with applicable privacy laws.

4. Cookies and tracking technologies

We use cookies and similar technologies to:

• Analyze platform usage
• Enhance user experience
• Support marketing and advertising efforts

You can control the use of cookies through your browser settings. Some features of the site may not function properly without them.

5. Data retention

We retain your data for as long as your account is active or as necessary to comply with legal obligations. You may request deletion of your data by contacting us.

6. Your privacy rights

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to:

• Access your personal data
• Request deletion of your data
• Opt out of the sale or sharing of personal data
• Know what data we collect and how we use it

You can submit a request or opt out using our “Do Not Sell or Share My Personal Information” link or by contacting us directly.
All users, regardless of location, may also:

• Update or delete personal data
• Opt out of marketing emails
• Request a copy of their data

7. Data security

We take reasonable technical and organizational measures to protect your data from unauthorized access, disclosure, or destruction. No method of transmission or storage is 100% secure.

8. Children’s privacy

Our platform is not intended for individuals under 18 years of age. We do not knowingly collect data from children.

9. Changes to this policy

We may update this policy occasionally. If we make significant changes, we will notify users via email or through the platform.

10. Contact us

For questions or requests regarding your privacy or this policy, please contact:

CrimeRisk.ai
Email: support@crimerisk.ai